work makAll play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All
HBAM2016AUG95
Pro 3.0
All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a goodCopyright 1984-1997 Claris Corporation
and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy. All play and no work makes John a good boy.
HBAM3016AUG95@
ps0001
w.apple.comj
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ple.comj
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le.comj
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DDDDDD
""""""
Dwayne Wright[
Dwayne Wright\
Dwayne Wright]
1/3/99^
1/3/99_
7:11:38 PM`
7:14:57 PMa APPL12345b
Apple Scannerc
APPL???????d
1/3/99e
1/3/2000f
Apple Computerh
1-800-SOS-APPLi
http://www.apple.comj
Appl1
PS0001
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
January
February
March
April
August
September
October
November
December
1st Quarter
2nd Quarter
3rd Quarter
4th Quarter
VgWgP
Helpers
1/3/99
COMPANY NAME
CONTACT ID
CONTACT TITLE
CREATED BY
CREATED DATE
CREATED TIME
EQ DATE PURCHASED
EQ DESCRIPTION
EQ MODEL NUMBER
EQ SERIAL NUMBER
# EQ VENDOR
EQ VENDOR ID
EQ VENDOR SUPPORT NUMBER
EQ VENDOR WEB SITE
EQ WARRANTY DATE ENDS
EQ WARRANTY STATUS
FIRST NAME
GO DO GLOBAL
+ LAST NAME
MODIFICATION DATE
MODIFIED BY
MODIFIED TIME
SPECIAL COMMENTS
WHOLE NAME
Go To 5
A:Goes to the layout associated with the fifth defined TAB.
Go To 6
Modified ByB
Created DateB
Modification DateB
Created TimeB
Modified TimeB
EQ Model NumberB
EQ DescriptionB
EQ Serial NumberB
EQ Date PurchasedB
EQ Warranty Date EndsB
EQ Warranty StatusB
'A EQ VendorB
EQ Vendor Support NumberB
EQ Vendor Web SiteB
EQ Vendor IDB
Equipment ListB
Go To 4
A;Goes to the layout associated with the fourth defined TAB.
Go To 6
First NameB
A Last NameB
Company NameB
Contact IDB
Special CommentsB
Whole NameB
Contact TitleB
Created ByB
Created ByB
A:Goes to the layout associated with the first defined TAB.
Go To 2
A;Goes to the layout associated with the second defined TAB.
Go To 3
Contact IDx
Company Name{
First Name, Last Name
1997 - 1999 LeSaux Media Services All Rights Reserved
XUses an associated global text field and value list to allow the user to select an operation or navigational option (such as go to or perform). The script uses a nested IF statement to see what the field contains when the script is activated and performs an associated set of actions (such as going somewhere or perfoming a series of actions).
+ = "Main"
+ = "Help"
+ = "Feedback"
Feedback
+ = "List"
+ = "Caller"
Caller
+ = "Scripts"
Scripts
+ = "Equipment"
Equipment
+ = "Vendor"
Vendor
4-UnusedB
SupportZ
Scripts\
Print^
List`
Findb
Equipment Description
Serial Numberj
Warranty Endsl
Wty Status
Owned or Used By
DorIPick the option you want to do or go to. Then click the yellow do button.s
Equipment List
A 3-HistoryB
MRPTH
FPTHAMMake the Dream:Desktop Folder:Professional Support:Template Files:Support.FP3
MSPCA
NAMEA
Support.FP3
RPTHA
Support.FP3
Make the Dream
Support.FP3
{$FMP3FMP3
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MMake the Dream:Desktop Folder:Professional Support:Template Files:Support.FP3
?RPTH
FPTHA?TWIST AND SHOUT:DESKTOP FOLDER:PROFESSIONAL SUPPORT:WELCOME.FP3
MARIA
Welcome.FM
MSPCA
NAMEA
Welcome.FP3
RPTHA
::WELCOME.FP3
ZONEA
?RPTH
!ZONE
FPTHA?TWIST AND SHOUT:DESKTOP FOLDER:PROFESSIONAL SUPPORT:SCRIPTS.FP3
Contact Title
.....................
.....................
.....................
..............
Comments
General Info
1997 - 1999 LeSaux Media Services All Rights Reserved
Special Comments
IPick the option you want to do or go to. Then click the yellow do button.
Print
Support
Scripts
EQ Vendor Support NumberB
EQ Vendor Web SiteB
EQ Vendor IDB
Go Do GlobalB
Vendor
<@lA 1-General
Equipment List
2-Equipment
A 3-History
4-Unused
5-Unused
6-Unused
A 1-GeneralB
NAMEA
Vendor.FP3
RPTHA
Vendor.FP3
Hard Disk
Vendor.FP3
FMP3FMP3
Professional Support 3.5
<Hard Disk:Desktop Folder:Professional Support 3.5:Vendor.FP3
Contact IDw
City, State & Zipx
Company Name{
First Name, Last Name
................
Comments
General Info
Model Number
Purchase Date
Warranty Ends
Description
Warranty Status
Serial Number
Vendor Name
Phone
Vendor Web
$ Vendor ID
*IPick the option you want to do or go to. Then click the yellow do button.
Caller Information
Contact Title
.....................
.....................
.....................
.................
Comments
General Info
1997 - 1999 LeSaux Media Services All Rights Reserved
9Currently Unused
Available to custom business information
IPick the option you want to do or go to. Then click the yellow do button.
Print
Support
Scripts
5-UnusedB
Contact IDw
City, State & Zipx
Company Name{
First Name, Last Name
Caller Information
Contact IDw
City, State & Zipx
Company Name{
First Name, Last Name
Caller Information
Support
Scripts
Findt
Scripts
Findt
Scripts
Findt
Scripts
Findt
Scripts
Findipts
Findt
Scripts
Findipts
Contact IDw
City, State & Zipx
Company Namey Address 2z Address 1{
First Name, Last Name
Caller Information
Support
Scripts
Support
Scripts
Contact Title
.....................
.....................
.....................
...............
Comments
General Info
9Currently Unused
Available to custom business information
1997 - 1999 LeSaux Media Services All Rights Reserved
IPick the option you want to do or go to. Then click the yellow do button.
Print
Support
Scripts
6-UnusedB
=RPTH
FPTHA=Hard Disk:Desktop Folder:Professional Support 3.5:Welcome.FP3
MSPCA
NAMEA
Welcome.FP3
RPTHA
Welcome.FP3
Hard Disk
Welcome.FP3
y}FMP3FMP3
Professional Support 3.5
=Hard Disk:Desktop Folder:Professional Support 3.5:Welcome.FP3
>RPTH
FPTHA>Hard Disk:Desktop Folder:Professional Support 3.5:Feedback.FP3
MSPCA
NAMEA
Feedback.FP3
RPTHA
Feedback.FP3
Hard Disk
Feedback.FP3
FMP3FMP3
Professional Support 3.5
>Hard Disk:Desktop Folder:Professional Support 3.5:Feedback.FP3
Contact IDw
City, State & Zipx
Company Name{
First Name, Last Name
Caller Information
Support
Scripts
Findt
Scripts
Findt
Scripts
Findt
Scripts
Findt
Scripts
Findipts
Findt
Scripts
Findipts
Support
Scripts
Contact IDw
City, State & Zipx
Company Namey Address 2z Address 1{
First Name, Last Name
1997 LeSaux Media Services All Rights Reserved
Caller Information
Support
Scripts
Contact Title
.....................
.....................
.....................
...............
Comments
General Info
9Currently Unused
Available to custom business information
1997 - 1999 LeSaux Media Services All Rights Reserved
IPick the option you want to do or go to. Then click the yellow do button.
Print
Support
Scripts
DwayneB
WrightE
LeSaux Media ServiceU
PS0001Y
Dwayne Wright[
Dwayne Wright\
Dwayne Wright]
1/2/99^
1/2/99_
12:37:36 PM`
12:40:39 PMa
M10009b
Macintosh Computerc
APPL12345000d
1/2/98e
1/2/99f
Apple Computerh
800-SOS-APPLi
www.apple.comj
Appl1
DwayneB
WrightE
LeSaux Media ServiceU
PS0001Y
Dwayne Wright[
Dwayne Wright\
Dwayne Wright]
1/2/99^
1/2/99_
4:05:45 PM`
4:05:56 PMa
M10009b
Macintosh Monitorc
APPL12345010d
1/2/98e
1/2/99f
Apple Computerh
800-SOS-APPLi
www.apple.comj
Appl1
DwayneB
WrightE
LeSaux Media ServiceU
PS0001Y
Dwayne Wright[
Dwayne Wright\
Dwayne Wright]
1/3/99^
1/3/99_
7:09:58 PM`
7:11:07 PMa
HP1001b
Hewlett Packard Printerc HP1000000d
1/3/99e
1/3/2000f
Hewlett Packardh
DwayneB
WrightE
LeSaux Media ServiceU
PS00010001
Contact IDw
City, State & Zipx
Company Name{
First Name, Last Name
Caller Information
Support
Scripts
Findt
Scripts
Findt
Scripts
Findt
Scripts
Findt
Scripts
Findipts
Findt
Scripts
Findipts
Support
Scripts
Contact IDw
City, State & Zipx
Company Namey Address 2z Address 1{
First Name, Last Name
1997 LeSaux Media Services All Rights Reserved
Caller Information
Support
Scripts
Contact Title
.....................
.....................
.....................
................
Comments
General Info
9Currently Unused
Available to custom business information
1997 - 1999 LeSaux Media Services All Rights Reserved
IPick the option you want to do or go to. Then click the yellow do button.
Print
Support
Scripts
Go To 1
ociated with the first defined TAB.
Go To 2
Go To 3
A:Goes to the layout associated with the third defined TAB.
A:Goes to the layout associated with the sixth defined TAB.
Go Do Global
actions).
+ = "Main"
+ = "Help"
+ = "Feedback"
Feedback
+ = "List"
About
Open Support
Open Scripts
Go To 1
Go To 2
Go To 3
Go To 4
Go To 5
Go To 6
Go Do Global
"[sub] Create New Related Equipment
Open Support
ANUsed to open the Support.FP3 file, which is where each support call is stored.
AsUsed to open the Help.FP3 file, which houses various help related information for the Professional Support package.
Open Scripts
Used to open the Scripts.FP3 file, which is used to memorize support call situations, that can be easily reused for similar support call situations.
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Pro 3.0 - 4.0
US English - Spelling
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AqUsed to go to the layout in the Welcome.FP3 file that explains a little about the Professional Support solution.
A"[sub] Create New Related Equipment
A`Linked as a sub-script from the Caller.FP3 file, allows you to quickly create a related record.
;RPTH
alis
FPTHA;Hard Disk:Desktop Folder:Professional Support 3.5:Equip.FP3
MSPCA
NAMEA
Equip.FP3
RPTHA Equip.FP3
Hard Disk
D Equip.FP3
FMP3FMP3
Professional Support 3.5
;Hard Disk:Desktop Folder:Professional Support 3.5:Equip.FP3
:RPTH
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FPTHA:Hard Disk:Desktop Folder:Professional Support 3.5:Help.FP3
MSPCA
NAMEA
Help.FP3
RPTHA
Help.FP3
Hard Disk
Help.FP3
FMP3FMP3
Professional Support 3.5
:Hard Disk:Desktop Folder:Professional Support 3.5:Help.FP3
2-EquipmentB
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""""""
MARIA
Scripts.FM
MSPCA
NAMEA
Scripts.FP3
RPTHA!:PROFESSIONAL SUPPORT:SCRIPTS.FP3
ZONEA
<RPTH
FPTHA<Hard Disk:Desktop Folder:Professional Support 3.5:Caller.FP3
MSPCA
NAMEA
Caller.FP3
RPTHA
Caller.FP3
Hard Disk
Caller.FP3
FMP3FMP3
Professional Support 3.5
<Hard Disk:Desktop Folder:Professional Support 3.5:Caller.FP3
<RPTH
FPTHA<Hard Disk:Desktop Folder:Professional Support 3.5:Vendor.FP3
MSPCA
Vendor.FP3
FMP3FMP3
Professional Support 3.5
<Hard Disk:Desktop Folder:Professional Support 3.5:Vendor.FP3
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ffff33
ff33ff
ff3333
33ffff
33ff33
MARIA
NAME@
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?RPTH
FPTHA?TWIST AND SHOUT:DESKTOP FOLDER:PROFESSIONAL SUPPORT:WELCOME.FP3
MARIA
Welcome.FM
MSPCA
NAMEA
Welcome.FP3
RPTHA
::WELCOME.FP3
ZONEA
?RPTH
!ZONE
FPTHA?TWIST AND SHOUT:DESKTOP FOLDER:PROFESSIONAL SUPPORT:SCRIPTS.FP3